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Privacy Policy

Hearing Aid Batteries Express is subject to the Privacy Amendment (Private Sector) Act 2000. The following sets out how we deal with personal information related to the content and use of our web site.

Hearing Aid Batteries Express collects your personal information to assist us in supplying you with batteries you have ordered and to improve our products and services.

We may be in touch to ask you to participate in surveys related to batteries, our services, or deaf / hearing impaired related issues, to help us evaluate our services or to inform you about goods, services or promotions which may be of interest to you.

Please let us know if you object to this. You can do this by contacting us directly using the information on the Contact Us page.

Collection of information

Online Store

For us to process your order, we need to know your name, delivery address and possibly credit card details. We will never collect sensitive information about you without your explicit consent.

When you purchase any items in our online store and select to pay by credit card, the information you give us passes via our secure server using SSL encryption and then forwarded to us for processing.

Credit card details provided in the course of shopping is never stored on any web or email server. All personal information collected by Hearing Aid Batteries Express is stored in a database on a secure computer.


Contact information from the surveys may be used to get in touch with respondents when necessary, for example, to follow up on any issues identified by the respondent.

Online Registration

It is not necessary to register before buying online. If you choose to register this will save you re-entering details when you order online again.

Registering as a frequent visitor will require users to give contact information (like name and email address). If personal information is collected via a website this will be done by sufficiently secure means (see Security for further details).

Individuals will be provided with alternative means of providing personal information to Hearing Aid Batteries Express, other than via the website.

If you send us a message, we will record your e-mail address.


The Hearing Aid Batteries Express web site uses session length cookies. These cookies are deleted when your internet browser is closed.

A cookie is a small text file containing a unique identification number that is transferred from a web site to the hard drive of your computer so that the site may identify your computer and passively track its activities on the web site. If you want to be totally anonymous during browsing and selecting products, you may do so by turning cookies off in your browser options.

External Links

Our site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Use of personal information

Personal information you supply on-line will be used by Hearing Aid Batteries Express in conducting its business. Such uses include matters related to provision of goods and services and the dissemination of information to the business owners and staff.

Contact information from paper-based or online order forms are used to get in touch with the visitor to a website when necessary, for example when needing to clarify an order / payment details.

Survey data will be used only for stated purposes. Should a report be given to an external party, no names or information which could reveal the identity of the people will be disclosed.

Disclosure of personal information

Hearing Aid Batteries Express will not disclose personal information concerning you, including your email address, to external parties except in accordance with the requirements of the Privacy Amendment (Private Sector) Act 2000.